How can I pay for my tour?

Payments are made via PayPal. If you do not have a PayPal account, you can use your credit/debit card to pay on the PayPal site, without creating an account.

How will I know when my booking request is confirmed?

Upon successful payment transaction, your spot on the tour is secured. We will send you an e-mail within 48 hours of payment to confirm the same.

Can I make payment in installments?

We offer payment plans on some tours. Please see payment deadlines on each tour for further information. If you have any questions, feel free to email us at contact@spiritednavigators.com.

What happens if my place is not confirmed on the tour?

If for any reason we are unable to offer you a spot on one of our tours, any payments made on your part will be refunded.

Will I travel with people from other countries?

Our tours are open to everyone and one of the most beautiful aspects of traveling is to meet and connect with people from all over the world.

How many people will be on the tour?

We specialize in small groups and our tours will never have more than 10 guests, including ourselves.

Will I have free time?

To answer it simply, yes. Our tours allow for everyone to have some downtime through the trip. However, keep in mind, one of the main focuses of our trip is to connect with people and the places we visit.

What if I have special dietary requirements?

In our tour sign up questionnaire, we ask you about any dietary preference or restrictions you may have. We will do our best to ensure your needs can be met on each individual tour. However, please note that some destinations will be more difficult than others with strict dietary needs.

Are airport transfers included?

Yes. In all our tours, every form of transportation upon arriving at a destination is included, unless otherwise stated.

Will I need a passport?

Passports are required when travelling outside of your home country. Your passport should be valid for at least six months beyond the conclusion of the trip.

Will I need a visa?

You are responsible for obtaining all necessary visas prior to the departure of a tour. Visa requirements vary depending on nationality. You may need visas to enter certain countries on the tour. Please note that obtaining visas can take up to six weeks prior to departure. It is strongly advised that your local Consulate or Embassy of the country you are visiting well in advance to determine which visas they require and how to obtain them. We are happy to provide you with information and guidance. However, we do not assist in obtaining the visas directly.

Do I need to purchase travel insurance?

We strongly recommend that all guests purchase travel insurance policy to ensure peace of mind. Unforseen circumstances, though rare, do occur and it is important that you protect yourself in case of trip cancellations, an interruption for any reason, baggage delays or loss of baggage and medical expenses.

How much luggage can I bring?

Each tour will have a slightly different luggage policy based on the destination and type of trip. This information will be provided for each tour upon signing up.

Are tips/gratuities included?

Tips and gratuities are not included in tour prices.

What if I arrive late and miss a part of the trip?

We regret that no refunds can be made for absences from a trip, including experiences such as missed meals or sightseeing. Any additional charges incurred in such occurrences will be at the traveler’s expense.

Can I bring my wheelchair on the tour?

Yes, in most tours you will be able to bring your wheelchair, as long as you’re travelling with someone who’s willing to provide personal assistance. Please advise us at the time of booking if you plan to bring a wheelchair to ensure we can meet your requirements.

Some tour destinations may not have proper wheelchair accessiblity, in such cases, the tour page will be indicative of that.

Can you breakdown the “Difficulty Level” on tours?

Absolutely! Below is a breakdown of what each difficulty level means:

Easy: These tours are designed for everyone and are wheelchair accessible for the most part.

Moderate: These tours are designed for those who are physical able to walk and hike uphill for 20-30 minutes continuously. They may require walking/trekking through various terrains that are not always smooth. These tours are not wheelchair accessible.

Strenuous: These tours are designed for those who are physically active. They may require a certain amount of training in preparation for the trip. These tours are not wheelchair accessible.

Are your tours guaranteed to run?

In most cases, Yes!

However, some tours have a minimum person requirement in order for the tour to take place. In such cases, the tour page will indicate that.

If tours are canceled for any reason, you will be notified and a full refund will be issued to you.

Start typing and press Enter to search

Show Buttons
Hide Buttons