We are extremely skilled at what we do and we put in hours and hours of work into every single itinerary we create. We will answer all your questions to ensure you are getting exactly what you want. As a result, we have a strict refund policy on all our itineraries. All itineraries are are non-refundable after 24-hours of placing such order. After that, the client is responsible for the full charges and any changes requested by the client will incur a change fee unless the client is changing a Package selection. For instance, if the client purchases the Basic Package, but later decides to switch to the Premium or Platinum Package, the client will pay the difference in price between the two packages. There is no additional “Change Fee.” Please note, a “downgrade” in service plan only available within the 24-hour window. After 24-hours, there will be no refund of the cost difference.