Do you accept other forms of payment, such as cash, check, or money order?
We are a completely digitally-enabled company and only accept credit cards as a form of payment.
What payments do you accept?
All major US credit cards are accepted.
What is your refund policy?
All sales are final and non-refundable. If there is an item you do not need/want, please re-gift it as all the items will arrive beautifully wrapped to make it easier!
How much is shipping?
Shipping rate varies seasonally. Please see details below. SN Spring Box 2021: Shipping to the continental USA is FREE for the Spring Box 2021! Canada shipping is a flat rate of [...]
How long does the shipment take?
Package takes approximately 3-7 days to arrive after shipment within the continental USA. However, exact date depends on the specific address. Please note that due to COVID-19, shipment carriers [...]
Will my box arrive in time for Christmas?
We use USPS Priority Shipping for all our boxes, and we fully expect them to arrive before December 25, 2020. Please note that due to the COVID-19 outbreak, shipment carriers may be experiencing [...]
When will my box ship?
Each season we have a specific date by which the boxes ship. Please see details below. SN Holiday Box 2020: All boxes will ship between December 10 – 17, 2020. You will receive a tracking [...]
Can I place multiple orders?
Yes. To order more than one box, you can place orders separately (if shipping to multiple addresses). Alternatively, you can send us an email at contact@spiritednavigators.com, and we will send [...]
What Is the minimum number of travelers required for Weekenders?
Weekenders require a minimum of 8 travelers. If canceled because the minimum isn’t met, you willl be offered a full refund.
Is airfare included in the tour prices?
Spirited Navigators Tours prices are Land Only pricing. Since guests travel from different parts of the world to join our tours, airfare is not included in the tour prices. However, guests do [...]
